I think I posted the day I placed my last order with E.L.F. a pic of the 50% order I placed and was uber excited about.
Today I checked my mail and was like a kid in a candy store, as I am when I get anything in the mail. I ran inside and ripped open the package. Then disappointment hit. I only had 3 of the 8 items.
I figured there was some mistake because I wasn't notified by email that there was any backorder and not only did my shipping email say the entire order shipped, but the website said the entire order shipped. Then I look at the packing slip. Enlarge the pic to see what it says.
I have a few problems with this......
- I was not notified anything was backordered only that the entire order shipped.
- I was charged the full amount for this order. The $15.95 that the first pic shows.
- The website does not say these are out of stock.
- IF I were to re-order, I'd have to pay full price AND an additional $6.95 shipping.
I know that 50% off is a good deal, and that's not what my complaint is. I only placed this order because the primers were included in the 50% off. Yeah, I know that $1 isn't much to pay for a primer, but who wouldn't jump at the chance to get it for half off??? PLUS, why would I want just 3 items at half off when I had to pay more for shipping than the items themselves???
I sent an email to them and I'm awaiting a response. Hopefully they'll make me happy. I would not be nice to them over the phone if I called, plus I'm dealing with my kiddo and a sick other half.
I can say I went ahead & opened the milk & honey body butter. I am LOVING the smell. I'll most likely use it for my hands since every other body lotion I have is really thin and doesn't moisturize my hands very well. I got a giggle when I looked at the fail on the bottom of the tub though. Look where it says "Daily Beauty Therapy".